Mobile Ordering
User Story: A Seamless Bite from Mobile to Meal
As a: Busy professional, juggling work and errands I need: A quick and convenient way to order delicious food on the go So that: I can save time, skip the cooking, and enjoy a satisfying meal at home or the office
The Journey Begins:
Craving strikes: I open the app, greeted by a clean interface and mouthwatering pictures.
Location detected: The app automatically suggests nearby restaurants based on my preferences.
Hungry eyes find a prize: I browse menus with ease, filtering by cuisine or specific dishes.
Customization carnival: I personalize my order, adding or removing ingredients, choosing portion sizes, and leaving specific instructions.
Crystal clear cart: The cart displays accurate pricing, estimated delivery time, and any applicable discounts.
Payment playground: I seamlessly checkout using saved payment methods like digital wallets or credit cards.
Live order tracking: I watch my food journey in real-time, knowing exactly when it will arrive.
Pickup delight: An enjoyable pickup experience, piping hot and exactly as ordered.
Delightful Details:
Order history for easy reordering: Past favorites are just a tap away, no need to remember names.
Personalized recommendations: The app learns my preferences, suggesting dishes I might love.
Loyalty rewards: Every order gets me closer to exciting perks and discounts.
Beyond the Basics:
Scheduled orders: Plan a special meal in advance, ensuring food arrives on time for any occasion.
The Ending:
With a full stomach and a happy heart, I rate my experience in the app. The process was smooth, the food delicious, and my time saved. I'm ready to recommend this app to everyone who values convenience, variety, and a delightful food experience delivered straight to their doorstep.